| PRIDE PROPERTY INSPECTIONS |
| TESTIMONIALS |
| Mr. and Mrs. Nicholas Kildahl November 10, 2004 Worceseter, MA Re: Testimonial for Pride Property Inspections (Mark and GinaTimpani) It is my pleasure to provide a testimonial for Mark and Gina Timpani of Pride Property Inspections, Tucson, Arizona. During summer 2004, while visiting Arizona, my wife and I arranged to buy a home. The house was in the framing stage at that time, but was expected to be finished in October, 2004. We returned to our current home in Worcester, Massachusetts, in August, so were unable to witness the progress and completion of the building process. This made it extremely important for us to engage a competent home inspector to make sure that the house was competently built and that all details were properly finished. In order to do this from 3000 miles away, I searched the internet for and found four home inspectors in the Tucson, Nogales area, and emailed all four explaining our situation. All four responded; however, the Timpanis followed up their initial response with a second email in which they detailed their certification status and urged my wife and me to hire an inspector who was properly certified. We were impressed by this effort to follow up, and also by the very reasonable cost for the inspection, so we came to an agreement with the Timpanis that they would do the inspection for us. When the time came, near the end of October, we contacted Mark by email and he made arrangements with our realtor, to inspect the house. The Timpani team carried out the inspection with a thoroughness and attention to detail that was unprecedented in our experience. First, they spent a total of almost 6 hours in the inspection of the 6 rooms, garage, 2 baths, and exterior of our single-level home. This is about 3 times longer than I believe is typical for a home inspection, particularly when only one level is involved. Following the inspection, Mark immediately phoned us and went over with us in detail everything that he had found in the house. My wife's notes from this conversation cover 2 full pages. The Timpanis then put together a very thorough and professionally packaged home inspection report that they quickly sent to us in Massachusetts. This was in our hands the day following the inspection, and addressed a very large number of problems, both large and small, that they had discovered. In addition, they included with the report a CD containing 25-30 photographs of the home and property, many showing in close-up problems that they had found. I cannot overstate what a relief it was to know that the Timpanis were carefully looking out for our interests. A couple of weeks after the initial inspection, after the builder had assured us that all repairs had been made, the Timpanis reinspected the property, checking the status of every problem found earlier. Again, Mark followed up with a detailed phone discussion, and a next-day report including more photos. It was great to know that the builder had indeed corrected most of the problems. In summary, the Timpanis did for us what we could not be present to do for ourselves: thoroughly inspected our new home with a high attention to detail and a high level of expertise, and a follow-up to make sure that the problems were remedied. My wife and I are very appreciative of their efforts. The cost of the inspection was inconsequential when measured against its quality. We strongly recommend Pride Property Home Inspections; they go above and beyond the call of duty to perform the job the way it ought to be, but rarely is, done. Sincerely, Nick Kildahl Professor, Department of Chemistry and Biochemistry -WPI |
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| Created by: Team Timpani LLC
Phone: 520.750.0450 / 520.907.9335 www.pridepropertyinspections.com |
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| We were very impressed with your thoroughness. Most inspections only take 1.5 hours. The pictures and binder were very professional. We will be sure to refer our friends and family to you. The Canfields |
| I was very impressed with the service that we were provided. He inspected it as if he were buying the house for his own family. Thank you! The Figueroas |
| Thank you for such thorough photo documentation of the house. I've downloaded most of the photos and will use them to support our requests for repairs. You do an impressive job of inspecting a house and explaining the entire process and results. Thank you so much. J.Encinas |
| We appreciate any comments or suggestions. |
| Being my first transaction, you made things run so smoothly. My client was impressed with your no nonsense approach and professionalism. REALTOR Coldwell Banker I really can't say enough good things about Mark and Pride Property Inspections. Thorough, professional, simply the best! A bargain at twice the price. Z.T. Great job! Will recommend you to all of our friends and family. Thank you for being so thorough, helpful and professional. B.N. Outstanding service. Very professional and friendly. We will only use Pride Property Inspections - they are the best! The Blankenships Great job! He identified several major issues with my home. S.W. Mark, we were very impressed with your thoroughness and extreme professionalism. We'll be glad to pass along your name. The Beardens It was a pleasure meeting and working with you and I will certainly call you again. REALTOR Tierra Antigua Thanks for such a great job! You gave me the confidence to press on with the purchase of this house. You are extremely thorough and know your subject. Thank you for taking as much time as you did inspectiong the house. I will recommend you to anyone that needs a great Home Inspector. D. Gates We have already recommended you to our friends and will continue. It's great that you said, "Feel free to call in the future if you have any questions." We are fortunate to have found you. You helped us feel safe and very well informed. C. Mossie Mark thanks for all the help. You are a great example of an honest professional. T. Helie Nice job, and my clients were very pleased with how they were treated on the phone. REALTOR Blackhawk Realty It is great to see your company go the extra mile with all the information and education! Thank you. Angelica Nice to talk to and very professional. I chose Mark over the others because he seemed very commited to thoroughness and providing the customer with the best service possible. I. Lee Your detailed and precise examination of every aspect of the home from foundation to roof was extremely professional and educational. I found your communication skills to be excellent and you reaffirmed what maintenance and repairs should be done prior to my taking possession. In short, I found your work to be truly outstanding. Thanks for surpassing my expectations. K. Leonard You were great! I will use you again for sure. REALTOR Century 21 He was insightful and very thorough. He was straight forward. D. Barr |
| We appreciate your attention to detail and professionalism. We will recommend you to our friends. The Hyatts |
| Very impressed with your hard work and thoroughness. Would not hesitate to recommend you to others. Thanks! H. Langer |
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